Five things to consider when choosing a local courier service

Jun 08 2019

Let’s face it – just as your business can’t do everything and certainly has it’s specific needs – courier services aren’t all created equal. Some companies do certain things better and worse than others. Choosing the right service for your specific business needs is important.

For those of you who decide to go local – you’ll want to choose a courier that reflects your own sense of efficiency and ultimately – the level of success you expect. Here are five things to keep in mind while making up your mind.

 

Reputation

Selecting a courier service is the same as doing business with any other business or vendor. Reputation is everything and you’re ultimately judged on the company you keep. Late deliveries, faulty tracking systems – these are all things you should avoid. Read customer reviews. Previous customers can give you an idea of what it’s like to do business with that company and whether or not they’re the right fit for you.

Transparency

You want to do business with couriers who do business above board and with a sense of transperancy. Is the pricing up front and easy to understand? DO they offer round the clock or real time updates? Transperancy ultimately leads to trust and ultimately, you want and need your business to be in good hands.

Security/Dependability

Of course your first concern is making sure your things get from point A to point B. But you also want to make sure a courier service is capable of filling in the gaps. Are your good secured? Are their drivers trained, background checked, certified and insured? Especially if you’re in the medical field, you’ll want to make sure drivers are HIPAA compliant because not only could that impact their business, it could negatively blow back on yours as well. Choosing a secure, dependable courier company will allow you to focus less on things going from point A to point B and more focused on growing your business.

Flexibility

Any courier service worth their salt should have same-day or on-demand delivery. Being able to pre-scheudle is nice – and certainly a stress reliever – but when you need something done now, then having a flexible courier service is worth its weight in gold.
Communicaiton

On its face, this might seem a little redundant but the key to any positive business relationship is always communication. You should be able to communicate with your courier at all times without worry. That means from end to end of the delivery process and everything in between.

At Affordable Courier Service, we work hard to provide customers with reliable and professional courier services. If you’re in need of services or simply want to learn more about how we can help yours, give us a call today!

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