So you’re a small business owner. You’re considering switching to a local Tampa courier service. Maybe it’s because you’re trying to scale your business. Maybe you’re looking for a better rate. Who knows? All you know is what you’re doing isn’t working as well as you’d like and you’re looking for something better.
When it comes to choosing a Tampa courier service, everyone seems to know the end game, but can struggle identifying the right place to start. Today, we’re going to discuss some core characteristics you should look for in a courier company and why they’re so important. This way, you can be assured that you’re working with a reputable business that will provide you with the service you need. Let’s jump right in.
Capabilities are great, but capabilities in the hands of practical, real life experience is better. And truth be told – there’s been a lot that’s changed in this business the last 10 years, never mind the last 20. If you have a company that’s been around the block and has been in business for a long time – there’s probably a good reason for that. Experience counts.
What are their restrictions?
We’ve always said that sometimes a surefire sign of a really good business is one that knows exactly what it CAN’T do. Tampa Courier services aren’t necessarily a one-size-fits-all proposition and while many feature many of the same services, others don’t and some may be better in specific areas than others. So what are their specialties? What are their restrictions? What can’t they do? What can’t you do?
Technology & capabilities
Customers have more control than ever and especially in industries where knowing where something is, whether it’s on time or not can have significant meaning to your success or failure. Does the company have same-day delivery? Can you track packages? If it’s a medical courier – do they have refrigerated trucks? Are their drivers HIPAA certified? Can you get info on real-time arrival? What do they provide for proof of delivery? All these things can matter!
Clarifying price structure up front is really important. While some of us are looking to save a few shekels, some of us are looking for a little more value and value CAN sometimes mean that you pay a little bit more for improved service. Just be clear about what the structure is and how a company’s fees work. This way, you won’t be surprised by any out-of-the-blue fees or or costs down the road.
Hopefully you found this blog helpful. If you’re looking for a Tampa Courier Service, give us a call today and we’ll be happy to help. Until then – good luck!