Reasons why our customers use same day delivery

Sometimes people get a little apprehensive about using same day delivery mail – whether it’s the price or simply just the fact that they’re not used to using a courier service. Today, we’re going to discuss some of the reasons why – if you’re still on the fence – you should consider using a courier service for same day delivery mail. 

With over 28,000 domestic commercial flights per day – that means there’s a lot of opportunity to get something across the country quickly. Let’s learn about some of the advantages such as how they might be able to provide your company with some advantages. Let’s jump right in!

Complete confidentiality

While our customers usually have a lot of reasons for wanting same day delivery, you’d be surprised to learn that timeliness isn’t the #1 reason they want to use the service. It’s actually confidentiality. Many same day deliveries are either time sensitive documents that are of high importance or could even be something pertaining to medical transplants, information and the like. 

Whatever it is – it’s something that can’t be seen by others and the longer it floats out there, the more risk there is of someone finding out what’s inside or something happening to it. As such, you’ll want to be rest assured that your delivery gets to where it needs to get discreetly – which same day delivery certainly does. 

Timeliness

OK now we’ll talk about timeliness! The obvious reason people want to get something somewhere quickly is because it needs to be there soon! Organ deliveries, time sensitive documents, contracts, deliveries or yes – just common goods that need to be delivered to an anxious customer quickly and efficiently. These are all reasons people need to use same-day delivery. If a package is promised for Friday and gets there Monday -that means angry customers and you not being able to keep your word. So for the things that can’t wait – same day delivery has its benefits. 

Sending your delivery anywhere

While you’ll want to make sure that you get the right courier service for the job – you can get your things shipped anywhere – government buildings, embassies, abroad, across the country and the like. We live in a digital world which means we often work and do commerce stats and sometimes even countries away. Same day delivery – just like digital technology – can help ensure that physical things move as quickly as the ideas behind them.

Hopefully today’s blog made you a little bit more comfortable with the idea of same day delivery. If you’re looking to make a same day delivery on time and on budget- then we’re the Tampa Courier Service you’re looking for. Until then – good luck!

On finding local, reliable courier services

Can you believe that there’s almost 181,000 courier businesses in the US alone? They’re extremely popular and unlikely to lose that popularity anytime soon. Couriers regularly carry just about everything – whether it’s court papers or sushi! 

That being said – not everyone does everything – and in fact – many courier services specialize in one or two areas. That can make trying to find a company confusing and sometimes a little overwhelming. Quality can wane as well – meaning that some customers are left waiting several days for deliveries when they can’t afford to. Today, we’re going to talk about three key things you should know about a courier business if you’re considering using their services.

That they’re able to maintain affordable prices

While there are plenty of courier services that do use trucks, by in large many of their delivery staff use bikes – which means significant cost savings and minimal overhead for the business. That’s savings on gas, maintenance and insurance. Most courier companies should be affordable. Of course there will be variance depending on where you’re at, how long the delivery takes and speed that the order needs to be delivered – but the myth that courier services cost a lot is false and if that particular service IS expensive – then move along and find someone else. 

 

Reliable, local couriers

It should come as no surprise that there’s bad courier businesses out there – and that’s true of any industry, really. The important thing for you is to recognize the signs. Do your research online. Look at customer reviews! And don’t be afraid to ask questions! There are companies who take shortcuts by subcontracting out their services and those are inevitably the ones that struggle to deliver a consistent service. 

Make sure your company is employing a company that has its own in-house couriers, that they train their couriers and even provide a bit of transparency (package tracking and the like). This way you’ll rest assured knowing you’re partnering with a company that knows what it’s doing. 

Same Day delivery and faster

Technology is moving faster than it ever has and it’s no surprise that one of the hottest new trends in tech is actually figuring out who to deliver things more quickly. Companies are investing significant money into technology that not only delivers things quicker but also gives the customer a little added insight and control over the delivery as well. Make sure you’re talking to your potential courier service about what kinds of tech they offer and how it can benefit you! 

Hopefully you found today’s blog helpful. If you are looking for a Tampa delivery service, then give us a call today and we’ll be happy to help however we can. Until then – good luck!

How you can ensure a courier service is protecting your business

Do you need a faster and more efficient way to send your packages? If so you’ll definitely want to put a specialty courier service at the top of your list. But crossing that line for some can be a difficult one. 

Courier services are, in many cases – something that’s new to business owners. They’re not always sure of what tools are at their disposal or more important – whether or not they can trust the service or not. And let’s be honest – trust is the foundation of any sound business relationship. 

Today, we’re going to discuss a few of the things you should make sure are in place before you hire a courier service so that your business is protected as well as possible. Let’s jump right in!

Compliance

When you’re dealing with courier companies you want to make sure they have all of the correct certifications and are compliant with state and federal guidelines with regards to certain policies. If you’re talking with a medical courier, make sure they’re compliant with HIPAA and that their employees are trained/certified. OSHA also has several standards in place to protect employees as well. When time and precision means a lot – you had better make sure the people who are transporting your delivery from A to B are being taken care of. 

Are THEY protected?

You can get a good idea of how serious a business is about taking care of you if they take care of themselves first. Do they have the various policies they need like general liability auto/non-owned auto and cargo policies? Are they bonded? Do they do random driver audits to make sure drivers are remaining in-line and following the rules when it comes to security and compliance? What are their standards for recruiting and staffing/ If they’re not protecting their business- they won’t protect yours!

Is their service accessible and easy to use?

A good courier service should be as customer-facing as possible and their technology and ease of use should reflect that. Easy ways to make delivery orders, ways to easily schedule drop offs and pickups, transparency and the ability to track deliveries and all of it. The more transparency and ease of use you have- the better! 

What’s your gut say?

Look, at the end of the day, we’re all business owners and for some – no matter what proof there might be on the table, you still might have a bad feeling. And if that’s the case – then it’s going to be hard to overcome that. So don’t. Walk away. Find someone else. Don’t set you or your business up for a relationship where communication and chemistry could lead to break downs. 

Hopefully you found today’s blog helpful. If you are in the market for a Tampa courier service, give us a call today and we’ll be happy to provide you with a free consultation. Until then – good luck!

Shipping fragile and temperature-sensitive items in the summer time

On a level we always deal with it here as a Tampa courier service, but delivering packages in the summer or summer-like weather can bring with it some risks. Particularly when you’re talking about fragile deliveries, medical deliveries and the like – there is actually a significant risk that something might get damaged. 

Today, we’re going to talk about some of the things you can do to make sure that your summer delivery gets to where it needs to go as smoothly as possible. Let’s jump right in. 

Pack your items in a controlled environment

Things like class and medical deliveries can get damaged depending on the temperature. One of the best things you can do to protect both is to package them in climate controlled environments. This way, they don’t have immediate exposure to any potentially harmful extreme temperatures. 

Ice packs and dry ice

Particularly if you’re in the medical field – use ice packs and dry ice to keep any important parcels cool. They should be placed both underneath and over the item you’re planning on shipping. Just be sure that if it is dry ice that you’re using that you follow any and all safety protocols while packing. 

Insulate your packages

Insulated boxes, bubble wraps and air filters are all ways that you can keep temperatures inside a package more stable. They’re also a great way to make sure that whatever is inside isn’t moving around too much. The more loosely an item is packed, the more likely it is to get broken. 

When it doubt – use a cooler

If you’re shipping food or any other perishable items, then we recommend that you don’t mess around. Just purchase a cooler – styrofoam or otherwise – this can help to keep your items cool and fresh while in transit. Risking leaving them to open air can leave you open to risks. 

If you’re planning to ship anything perishable, or biotech related, heat can be an extreme hazard. Packing items like this can avoid a whole host of issues ranging from damage, meltdown and leaks. The next time you have to ship a package in the summer, we hope you’ll keep some of today’s tips in mind. Good luck!

How to save money on deliveries

No growing business worth it’s salt wants to waste money. Especially on something as silly as avoidable costs associated with your deliveries. Today, we’re going to share some tips with you as to how you can save money on your shipping. 

You’d be surprised – these costs can add up quickly! So here are some ways to save money on shipping so you can use the money in other, more important places. Let’s jump right in!

Packing peanuts

DO NOT PITCH YOUR PACKING PEANUTS. While it’s really tempting to toss them and yeah, they can look like clutter- those are always things that can be used. If you already have them, then why buy more? And believe it or not – packing peanuts can add up – especially when you’re buying them from the postal service, so keep yours, store them somewhere and reuse them when you can!

Go with a pro

Look if you went skydiving, we’re guaranteeing that you’re probably going to do your homework. Choosing a delivery service should be a similar process. Depending on what you need – you can get some real pros who are equipped to help ship whatever you need and do it at a reasonable price. Speaking of price…

Backhauls!

If you want to save some serious cash, ask courier services about backhauls. Basically these are return trips drivers need to make on loads he was hired to transport. They’ll often have space and getting your things shipped during backhauls can save you up to 50% in some cases. So be sure to ask your service provider!

Less is more

If you can consolidate your packages instead of shipping everything separately, you can end up saving a lot of money. Most services, courier services included – charge per parcel, so more of then than not you’re best off simply consolidating items if you can. There’s no point in having ten separate, small packages when you can have more. 

Don’t buy boxes

One of the biggest money wasters is when people purchase boxes at the post office. There are quite literally boxes all over the place. Liquor stores, super markets – you name it. Obviously you want to make sure the box you have is strong and newer – but accumulating boxes on your own is the best way to do things – don’t be paying $15 a pop at the post office. That’s the kind of stuff that adds up – especially when you’re just beginning to grow your business. 

It’s time to stop wasting money! If you’re a company in Tampa, FL and are looking for ways to get creative and save on your shipping, give us a call today and we’ll be happy to provide you with a free consultation. Until then – good luck!

Things every healthcare service provider should know about a medical courier service

If you’re a medical service provider, you’ve got plenty of things to think about. There’s patient care, staffing, compliance, finance and risk quite literally everywhere. Making sure supplies, materials and deliveries are made on time and the right way not only should be something that’s the least of your worries – but something that’s a given. 

Unfortunately – that’s not always the case. 

Today, we’re going to discuss the things you as a service provider – should make sure that your courier/delivery provider has and does in order to receive the quality of service that you’re owed. Let’s jump right in!

HIPAA Compliance

HIPAA can create some obstacles sometimes, but it’s there for a reason and you have to follow the law to the letter – and so does your delivery service provider. Make sure that any courier service you hire is HIPAA compliant and that their staff is not only trained – but also certified. Any breach of HIPAA laws intentionally, unintentionally or otherwise, can lead to considerable fines and even prosecution – so make sure your courier service is compliant.

Proper equipment

Medical deliveries aren’t just any other delivery. Time and quality of delivery can mean the difference in life or death in some cases. As such, you should make sure your medical courier service has the right equipment for whatever jobs are necessary. That means vehicles are up to date, accessories are inspected frequently and are in good working order and that everything is sanitized and considered ‘safe’ before leaving for its destination. 

Dependability

Like we said above – time and quality of delivery can be the difference between life and death. Urgent and punctual delivery is a must. Not only should your courier service have a proven track record of being on-time; but you should also be able to track them to make sure you know where they are to the minute. This will not only help give you peace of mind, but minimize the chance of potential errors. 

Experience and expertise

Medical couriers are a very particular thing and not all courier services are created equal. They all have different specialities. Even some of the best courier services might be lagging behind in one particular area – which is OK! Just make sure the company you decide to partner with, are experts in healthcare delivery.

Looking to start a delivery service? Here are the key question to ask

Maybe you’ve decided to start up a new business. Perhaps you’re an established business owner looking to do a better job of delivering your service. Whoever you are – you’re probably reading this today because you’re trying to figure out how you’ll deliver your products and services to your customers.

While many businesses rely on courier services to do so – other businesses don’t have the budget to do so and instead try to set things up from within. Others – who outsource to courier services – are looking to streamline things. Today, we’re going to talk about the four most important questions you need to ask yourself about your delivery services. Let’s jump right in. 

What will set your delivery service apart?

Customers are more demanding than ever and the competition to keep them happy is intense. When choosing a delivery service – how will it beat out more common options like say – FedEx or DHL? These popular names control a ton of market share – but as you’ll see in a little bit, there are other ways to provide an outstanding experience for your customers. But again – always ask yourself – will your delivery service set itself apart, how can it set itself apart and are you capable of putting something together that can set itself apart. 

What’s the structure look like?

The one thing about any delivery service is that there’s always multiple moving parts and pieces. Quite literally. From hiring/training drivers, to inventory management, maintaining/managing vehicles, acquiring new business – all of it. What will your structure look like? How will you grow it and manage it? Is it too much for you to handle and will you need to bring in a courier service to help? Again – all crucial questions you’ll have to ask. 

Can you turn a profit?

Few people get into a business for ‘fun.’ We’re here to make money and put food on the table. Offering a delivery service can come with a lot of overhead. While eventually an in-house delivery service can turn a substantial profit – you need to be able to execute and as such – there is some risk involved on your part. Keeping costs low to maximize profits will be essential. After all – the whole point of this is to make money.

Can you scale it?

Sometimes we get into things as business owners with good intentions and they can quickly turn into Frankenstein services that are difficult to manage. Sometimes those problems are bad – sometimes they’re fantastic problems to have (hyper growth). With particular points to the later, you’ll need to be able to scale your business and grow with it. Are you prepared to do that? Do you have the manpower to be able to execute and grow your business over time? It won’t just require more and better manpower – it’ll also include a technological investment on your part, too. How prepared are you to tackle these issues when they arise?

As you can see, there’s a lot to unpack (literally) when it comes to figuring out how to establish a delivery service. If you feel it’s time to outsource, then give us a call today! Our Tampa courier service will be happy to help bring your business to the next level. Until then -good luck!

Which businesses use courier services the most?

Businesses come in all shapes and sizes and have a wide range of needs and assistance when it comes to executing on their business objectives. When it comes to deliveries however, the objective remains the same: get your package to the right place as quickly as possible. However some businesses depend on this speed and precision more than others. 

For many businesses, that speed and precision can be the very thing that makes or breaks their business. Here are some of those businesses that depend the most on courier services and why your business should take advantage of them if you aren’t already. Let’s jump right in.

Healthcare

Businesses and services can quite literally live and die based on some of their relationships with courier services. In healthcare – the seconds quite literally do count; but so does the care and precision of each delivery. From organ transplants to paperwork and test results, Healthcare professionals are constantly moving items of the highest importance from one place to the next.

Manufacturers

From the supply chain to how quickly something gets made and pushed out to market- speed and efficiency is always the name of the game in any manufacturing sector – whether that’s aerospace, defense or even toy factories. A business’ ability to consistently be lean and mean and always be able to trim the fat is often the dividing line between the big boys and the also rams. Courier services help manufacturers on a variety of levels – from small, piecemeal deliveries up to full-blown scale, warehouse and logistics management. 

Services

While you wouldn’t think so – there are a variety of businesses popping up daily that help take the glut out of people’s lives. In an increasingly connected economy, we’re spending more time these days at work and getting more done with less is an endless goal to chase. And when that happens, things at home sometimes slide and as such, an entire service industry has popped up to help support it. 

Things like laundry delivery, furniture delivery and assembly – grocery delivery and the like – they all benefit us in any number of ways- but are also finding themselves depending more on courier services to help them better serve their customers. From getting dry cleaning delivered to someone’s doorstep or having bigger, more expensive items delivered faster, courier services are helping these already agile businesses operate even more efficiently. 

We hope you found today’s blog interesting. If you’re a business in the St. Petersburg area looking for a Tampa courier service, then give us a call today and we’ll be happy to help. Until then – good luck!

Making sure a courier service can protect your business

If you’re looking for a faster, more efficient way to send and receive packages and deliveries, then you might want to consider a courier service. While many provide a fantastic service, they are not all created equal. 

Some services specialize in a few specific areas while others are much more general in terms of the scope of services that they offer. However, when you’re in an industry where the margins for error are significantly less and represent a risk, you’re going to want to make sure that your courier service will be able to adequately protect both your business and your delivery. 

Here are some of the things you should be thinking about, if you’re the owner of a business who fits the above profile. Let’s jump right in!

Is the service HIPAA compliant

If you’re in the medical field, you’re going to want to make sure that any courier service you work with is HIPAA compliant. That their logistics and management are certified – and that their delivery drivers are certified. When the seconds matter and confidentiality can potentially be a serious health risk – you’ll want to make sure the courier service has the proper certifications.

How serious are they about protecting your business?

What a courier service pays attention to is what a prospective customer should keep an eye on. Are they adequately insured? Do they own general liability? Auto and non-owned auto and cargo policies? Are they bonded with anyone? Are they up to compliance standards within their industry? How do they screen their employees?

These are all important things to consider and questions you should ask. The more a company is protected, the more you’ll be protected. 

How well do they leverage technology?

The world is moving a mile a minute these days – and as such – keeping pace has become a real challenge. However, it’s also critical to a company’s success. The more tools they have at their disposal – the more money and time they’ll be able to save for their customers; the more transparency and control you’ll have over the delivery process. The more insight you have into the delivery process, the better your business will be protected in the event the worst occurs. 

Hopefully you found today’s blog helpful. A big part of the reason we employ courier services to begin with – is so that we can improve our bottom line and keep pace. However, we need to do so responsibly and make sure that we’re doing as much as we possibly can to mitigate risk. If you’re looking to expand your delivery services, give us a call today and we’ll be happy to provide you with a free consultation. Until then, good luck!

All about delivery management

In a day and age where speed and velocity matters in business; we’re always looking to improve our ability to service our customers as business owners. And regardless of your industry – if you can get your goods and deliveries out faster – you’ll be in a better spot to compete and keep up in an increasingly competitive market. 

How much of a difference does managing your ‘supply chain’ make? Well it almost guarantees that you’ll out-kick your own coverage. According to one study, 79% of businesses with efficient delivery service produce more revenue than their respective industry averages. Pretty wild, right? 

So today, we’re going to talk about a few of the things you can do to improve your delivery management process and hopefully generate more revenue for your business. Let’s jump right in.

Priorities, priorities

You can’t always send out everything all at once and as such – having a system that prioritizes orders is really important. Some businesses do this based on date and location, others come up with other parameters, but whatever the priorities are – just make sure you have them. Make sure you have an SOP document as well – so as new orders come rolling in, you can apply them to your chosen method. 

Leverage technology

Technology can come with an investment – but in the long haul, it’ll almost always pay off. Particularly when it comes to things like order details and processing, you’ll be able to automate these processes and eliminate any human error that might exist in the process. This helps reduce paperwork, makes it easier to manage clients and will also help eliminate a lot of wasted time. 

Finding a delivery management company

Even the most organized, most efficient businesses in the world can’t do it all and as such, you should give strong consideration to hiring a courier service to help you and your business out. When it comes to tackling volume or simply just trying to add more speed to your deliveries, courier services can prove to be a cost-effective alternative to not only managing your processes in-house, but also saving significantly on hiring costs – as you’ll essentially be outsourcing a lot of your work. 

Managing deliveries is one of the most complex, time consuming and important functions a business can grapple with. If you’re unsure of your ability to keep up or you’re looking for a cost-effective alternative to running things in-house, reach out to us today and we’ll be happy to provide you with a free consultation. Until then – good luck!