Looking to start a delivery service? Here are the key question to ask

Maybe you’ve decided to start up a new business. Perhaps you’re an established business owner looking to do a better job of delivering your service. Whoever you are – you’re probably reading this today because you’re trying to figure out how you’ll deliver your products and services to your customers.

While many businesses rely on courier services to do so – other businesses don’t have the budget to do so and instead try to set things up from within. Others – who outsource to courier services – are looking to streamline things. Today, we’re going to talk about the four most important questions you need to ask yourself about your delivery services. Let’s jump right in. 

What will set your delivery service apart?

Customers are more demanding than ever and the competition to keep them happy is intense. When choosing a delivery service – how will it beat out more common options like say – FedEx or DHL? These popular names control a ton of market share – but as you’ll see in a little bit, there are other ways to provide an outstanding experience for your customers. But again – always ask yourself – will your delivery service set itself apart, how can it set itself apart and are you capable of putting something together that can set itself apart. 

What’s the structure look like?

The one thing about any delivery service is that there’s always multiple moving parts and pieces. Quite literally. From hiring/training drivers, to inventory management, maintaining/managing vehicles, acquiring new business – all of it. What will your structure look like? How will you grow it and manage it? Is it too much for you to handle and will you need to bring in a courier service to help? Again – all crucial questions you’ll have to ask. 

Can you turn a profit?

Few people get into a business for ‘fun.’ We’re here to make money and put food on the table. Offering a delivery service can come with a lot of overhead. While eventually an in-house delivery service can turn a substantial profit – you need to be able to execute and as such – there is some risk involved on your part. Keeping costs low to maximize profits will be essential. After all – the whole point of this is to make money.

Can you scale it?

Sometimes we get into things as business owners with good intentions and they can quickly turn into Frankenstein services that are difficult to manage. Sometimes those problems are bad – sometimes they’re fantastic problems to have (hyper growth). With particular points to the later, you’ll need to be able to scale your business and grow with it. Are you prepared to do that? Do you have the manpower to be able to execute and grow your business over time? It won’t just require more and better manpower – it’ll also include a technological investment on your part, too. How prepared are you to tackle these issues when they arise?

As you can see, there’s a lot to unpack (literally) when it comes to figuring out how to establish a delivery service. If you feel it’s time to outsource, then give us a call today! Our Tampa courier service will be happy to help bring your business to the next level. Until then -good luck!

Which businesses use courier services the most?

Businesses come in all shapes and sizes and have a wide range of needs and assistance when it comes to executing on their business objectives. When it comes to deliveries however, the objective remains the same: get your package to the right place as quickly as possible. However some businesses depend on this speed and precision more than others. 

For many businesses, that speed and precision can be the very thing that makes or breaks their business. Here are some of those businesses that depend the most on courier services and why your business should take advantage of them if you aren’t already. Let’s jump right in.

Healthcare

Businesses and services can quite literally live and die based on some of their relationships with courier services. In healthcare – the seconds quite literally do count; but so does the care and precision of each delivery. From organ transplants to paperwork and test results, Healthcare professionals are constantly moving items of the highest importance from one place to the next.

Manufacturers

From the supply chain to how quickly something gets made and pushed out to market- speed and efficiency is always the name of the game in any manufacturing sector – whether that’s aerospace, defense or even toy factories. A business’ ability to consistently be lean and mean and always be able to trim the fat is often the dividing line between the big boys and the also rams. Courier services help manufacturers on a variety of levels – from small, piecemeal deliveries up to full-blown scale, warehouse and logistics management. 

Services

While you wouldn’t think so – there are a variety of businesses popping up daily that help take the glut out of people’s lives. In an increasingly connected economy, we’re spending more time these days at work and getting more done with less is an endless goal to chase. And when that happens, things at home sometimes slide and as such, an entire service industry has popped up to help support it. 

Things like laundry delivery, furniture delivery and assembly – grocery delivery and the like – they all benefit us in any number of ways- but are also finding themselves depending more on courier services to help them better serve their customers. From getting dry cleaning delivered to someone’s doorstep or having bigger, more expensive items delivered faster, courier services are helping these already agile businesses operate even more efficiently. 

We hope you found today’s blog interesting. If you’re a business in the St. Petersburg area looking for a Tampa courier service, then give us a call today and we’ll be happy to help. Until then – good luck!

Making sure a courier service can protect your business

If you’re looking for a faster, more efficient way to send and receive packages and deliveries, then you might want to consider a courier service. While many provide a fantastic service, they are not all created equal. 

Some services specialize in a few specific areas while others are much more general in terms of the scope of services that they offer. However, when you’re in an industry where the margins for error are significantly less and represent a risk, you’re going to want to make sure that your courier service will be able to adequately protect both your business and your delivery. 

Here are some of the things you should be thinking about, if you’re the owner of a business who fits the above profile. Let’s jump right in!

Is the service HIPAA compliant

If you’re in the medical field, you’re going to want to make sure that any courier service you work with is HIPAA compliant. That their logistics and management are certified – and that their delivery drivers are certified. When the seconds matter and confidentiality can potentially be a serious health risk – you’ll want to make sure the courier service has the proper certifications.

How serious are they about protecting your business?

What a courier service pays attention to is what a prospective customer should keep an eye on. Are they adequately insured? Do they own general liability? Auto and non-owned auto and cargo policies? Are they bonded with anyone? Are they up to compliance standards within their industry? How do they screen their employees?

These are all important things to consider and questions you should ask. The more a company is protected, the more you’ll be protected. 

How well do they leverage technology?

The world is moving a mile a minute these days – and as such – keeping pace has become a real challenge. However, it’s also critical to a company’s success. The more tools they have at their disposal – the more money and time they’ll be able to save for their customers; the more transparency and control you’ll have over the delivery process. The more insight you have into the delivery process, the better your business will be protected in the event the worst occurs. 

Hopefully you found today’s blog helpful. A big part of the reason we employ courier services to begin with – is so that we can improve our bottom line and keep pace. However, we need to do so responsibly and make sure that we’re doing as much as we possibly can to mitigate risk. If you’re looking to expand your delivery services, give us a call today and we’ll be happy to provide you with a free consultation. Until then, good luck!

All about delivery management

In a day and age where speed and velocity matters in business; we’re always looking to improve our ability to service our customers as business owners. And regardless of your industry – if you can get your goods and deliveries out faster – you’ll be in a better spot to compete and keep up in an increasingly competitive market. 

How much of a difference does managing your ‘supply chain’ make? Well it almost guarantees that you’ll out-kick your own coverage. According to one study, 79% of businesses with efficient delivery service produce more revenue than their respective industry averages. Pretty wild, right? 

So today, we’re going to talk about a few of the things you can do to improve your delivery management process and hopefully generate more revenue for your business. Let’s jump right in.

Priorities, priorities

You can’t always send out everything all at once and as such – having a system that prioritizes orders is really important. Some businesses do this based on date and location, others come up with other parameters, but whatever the priorities are – just make sure you have them. Make sure you have an SOP document as well – so as new orders come rolling in, you can apply them to your chosen method. 

Leverage technology

Technology can come with an investment – but in the long haul, it’ll almost always pay off. Particularly when it comes to things like order details and processing, you’ll be able to automate these processes and eliminate any human error that might exist in the process. This helps reduce paperwork, makes it easier to manage clients and will also help eliminate a lot of wasted time. 

Finding a delivery management company

Even the most organized, most efficient businesses in the world can’t do it all and as such, you should give strong consideration to hiring a courier service to help you and your business out. When it comes to tackling volume or simply just trying to add more speed to your deliveries, courier services can prove to be a cost-effective alternative to not only managing your processes in-house, but also saving significantly on hiring costs – as you’ll essentially be outsourcing a lot of your work. 

Managing deliveries is one of the most complex, time consuming and important functions a business can grapple with. If you’re unsure of your ability to keep up or you’re looking for a cost-effective alternative to running things in-house, reach out to us today and we’ll be happy to provide you with a free consultation. Until then – good luck!

Three reasons you should use same day delivery

There’s a lot of misconceptions out there surrounding same-day delivery mail – most notably that it can get pricey. But in reality – you might be in for a pleasant surprise. With over 20,000 domestic commercial flights per day in the US – there’s an endless number of opportunities to shop for or ship something across the country and do so quickly.

But if you use the right courier service? That job could be a whole heck of a lot easier. Today, we’re going to unpack what we think are the three biggest advantages of using same day delivery mail and how it can benefit a company like yours. Let’s jump right in!

Complete confidentiality 

Not everything should be sent through traditional mail or package delivery services. Sometimes you’re dealing with sensitive documents, test results or private information. Other times – particularly in the medical field – you could be handling something well beyond fragile. Courier services train all their drivers in confidentiality and some companies even specialize in deliveries that need to be handled with a level of discernment. 

After all, it can be comforting to know that your packages are being handled by folks who value your privacy as much as you do. 

Timeliness

Everyone knows things can go wrong with traditional service providers. Delays, packages getting held up in certain distribution plants – and in some cases – packages even get lost. If what leaves Friday doesn’t get there Monday, you could be in store for some pretty angry customers. Same day delivery eliminates the wait and dramatically reduces the risk of something bad happening. In many cases, you’ll even be able to track your deliveries in real time so you’ll know exactly where your delivery is and when it might be arriving.

Go anywhere. Literally

The last major benefit of same-day delivery mail is that if you need to get something to a hard to reach place like an embassy or government office, Same Day Delivery Mail can do it. They’ll help with document processing, visa services and even authentication. That means your things can get to exactly where they need to go!

Hopefully you found today’s blog helpful. If you want to make sure that your package gets to where it needs to go on time and on-budget, same day delivery is for you! And if you need someone to help, give us a call today. Until then – good luck!

How courier services help you save money, energy and time

Time is money and money is time as they say. Talk to any business owner and their goal is to save as much time, energy and money as possible to help maximize profits and extract as much value as they can out of their business. 

When it comes to how you ship your goods – speed and precision is the name of the game and that’s what we’re here to discuss today. Here’s a few of the ways courier services can help you save time, money and energy. Let’s jump right in!

Saving time

When the seconds count and you need something to get somewhere as quickly as possible, hiring a courier service is the only way to go. Courier services can pick up, package and deliver goods and items quickly and in many cases – can handle many specialized deliveries as well. Same-day delivery services can get your items to where they need to get to in hours – which makes for happier customers and exceeded expectations. 

Saving money

Any time or money you have to spend on shipping goods yourself is time and resources taken away from something else in your business that deserves your attention more. Simply put – it’s just flushing money down the drain. Even in a non-business sense, wasted time means less fun and enjoyment in your life. So with that in mind – hiring a courier service to handle your deliveries takes the heavy lifting out of the process, streamlines things and helps you dedicate your time and resources to things that deserve both. 

Saving energy

More and more people are moving to cities here in the US and as such – getting from point A to point B can be a big challenge. The minute you decide to go cross-town, you had better be prepared for a long trip. Why spend the money and the gas doing this stuff yourself when you could have a courier service do it for you? One, 3-minute phone call or an email can save you literal hours per month stuck in traffic or taking time out of your day to deliver one, single, solitary thing. 

Hopefully you found today’s blog helpful. If you’re in the market for a Tampa Courier Service, give us a call today and we’ll be happy to help however we can. Until then – good luck!

Questions to ask any courier service

Choosing a Tampa courier service isn’t always as easy as a simple google search. Especially if you’re a small business owner, there’s a lot for you to consider. At the end of the day – courier services will essentially be an extension of your services, so it’s important that whomever you choose fits your needs. 

Today, we’re going to share a few questions for you to ponder when choosing a courier service so that you get the best possible results for your business. Let’s jump right in.

What kind of services does the company specialize in?

Not all courier services are created equally and courier companies come in all sorts of shapes and sizes. They also may specialize in a certain area more than another. So for example, if you’re a healthcare provider, then it might be worth it for you to pursue a service that specializes in healthcare. Whatever your needs are – try to match them up with a high level service that your prospective courier company provides. 

What options are available to you?

Not only do courier services specialize in specific kinds of deliveries, but they also offer a wide range of actual services – whether it’s same day, 24 hours, holiday delivery and the like. Make sure that whatever your needs are, that the courier company you’re proposing to do business with offers the service you need.

Experience, licenses and the like

Not only do courier services have a wide range of services and specialties, they also have varying degrees of expertise and experience. Particularly if your needs are high-risk like medical or lab deliveries; you’ll want to make sure your service provider is not only experienced in that area, but that it’s drivers are properly trained and licensed to handle those services. And even if you’re not in a high-risk field; it’s important to remember that couriers are essentially an extension of your business. Their drivers in a way – are your drivers – so make sure the service they provide is buttoned-up and professional. 

How is the business run?

Does the courier service you’re talking to have enough staff? How much control and transparency is there with regards to your being able to monitor deliveries? How quick do they respond to calls? How big is their delivery fleet? While you don’t need to get too into the weeds, it’s important to understand the depth and capabilities of the courier service you’re about to do business with. 

Hopefully you found today’s blog helpful. If you’re looking for a tampa courier service for your business, give us a call today and we’ll be happy to provide you with a free consultation. Until then – good luck with your search!

The different kinds of couriers

Folks might not realize it, but there’s actually a whole range of couriers in the world. Some are very general in nature, handling mostly mail and standard packages. Some are specific to a field – like medicine, high value deliveries and the like. At the end of the day – the kind of courier you’re trying to hire depends largely on what you’re trying to ship. 

Today, we’re going to talk about a few of the different kinds of courier services out there and hopefully you’ll find one that best suits your needs. Let’s jump right in. 

Medical couriers

Medical couriers primarily deliver time-sensitive medical supplies. Things like lab samples, specimens, records, tests, images and sometimes even organs. With medical couriers, speed is more often than not the name of the game. These couriers are also trained very differently from other couriers in the field. They need to pay special attention to things like temperature, package checks, confidentiality and the like. 

Courier services

Courier services handle bigger, but less time-sensitive items. They’re mostly handling things that are bulky or heavy – and focus primarily on express and door-to-door delivery options. While they can be time-sensitive, more often than not, speed isn’t the name of the game, but care and attention to detail is. If you purchase a statue, or something that’s expensive – chances are a courier service will be delivering it. 

Courier delivery services

This is the kind of courier that most people think of. They’re an alternative to the post office, and they have set routes or can even have specialized routes for deliveries. They deliver traditional goods and items, but with a more customer-facing approach. Many of these couriers work once the order is placed. 

International delivery

International couriers deliver goods all over the world. Generally, they’re similar to courier services in that they ship mostly high-value items, but do so internationally. International shipments are a struggle when it comes to keeping them both dependable and affordable and international couriers offer customers both options. They’ll also help handle a lot of the hidden obstacles in international delivery – like customs fees and the like. 

Hopefully you found today’s blog informative. If you’re in the market for a Tampa courier service, let us know and reach out today! Until then – good luck!

Why Same-Day Delivery Is So Popular

Even for the most seasoned business owners, running a business in a major metro area is no small task. Meeting the needs of an increasingly fast-moving economy can be even more challenging. If you own a business where speed is what matters, then same-day delivery services are for you. 

Want to impress clients? Exceeding expectations helps. Want want to earn their trust? Deliver on exactly what you say you do. Both of these are key tenets of same-day delivery. Here are some reasons that fast businesses like yours should consider using a Tampa Courier service to help deliver results for your customers.

Convenience

In many ways – same-day delivery is a gift to your customers. No one wants to wait longer than they have to for purchases, but they definitely don’t want to do so when the business is located somewhat close to their own location. If you’re able to send your products and get them to where they need to be on the same day, it’ll only help your business. 

Lower rates

The best thing about same-day delivery service is that it can save your business a ton of money. Especially if you employ the services of a local courier company, the rates can be significantly less while the results can exceed expectations. That in and of itself is the name of the game in business – the best possible service for as little expense as possible. 

Forming relationships

Look, everyone can say what they want about spreadsheets, nuts and bolts and business savvy, but at the end of the day – relationships are what build a business. This rings as true for the services you use and your relationships with your customers as it does the vendors whom help you deliver your goods. After all – people do business with the people they like, they know and they trust. 

When you can meet and exceed expectations, you create evangelicals for your business – people who not only consistently use you, but pass you along to others which helps you grow. 

So if you’re running an urban business and you’re looking to provide your customers with knock-your-socks-off customer service, consider using same-day delivery services with your company today. And as always, if you need us we’re a phone call away. Good luck!

What happens when you have an emergency delivery?

As business owners we all like to think we’re fairly organized and prepared so that even if the worst happens, we’ll be able to adjust and think on our feet. The truth is, when you run a business you know that at some point – you’re going to get hit with some sort of heat seeking missile. Something that comes out of the blue that you couldn’t fathom and the only choice you’ll have is to figure it out on the run. 

And that’s what we’re here to discuss today. Who do you call with a delivery emergency? How do you handle something when minutes, seconds and precision really matters? Here are some reasons why when it comes to emergency deliveries, hiring a courier service is the way to go. Let’s jump right in!

24/7 service

Here’s the obvious about emergency deliveries. Not only is said emergency going to be 100% awful, it’s also going to be at the worst possible time because it always is! It’ll happen after hours, overnight, on the weekends or even during a holiday. And when that worst time comes, you’ll need someone who’s there around the clock to help peel you off the deck. 

Courier services operate 24-7 so when you need them, they’re a call way. No answering service or phone trees. Just a person who can help you and will know how to manage the details of your delivery right there, on the spot. 

Experienced drivers

Courier services are a little psychotic when it comes to hiring their drivers. They often certify them, re-certify them and then get them a certification for both. Particularly if you’re dealing with a medical courier – there’s a lot of risk in that kind of a business, so being 100% accurate and on the money at all times is not just a key component of any courier service, but when it specifically comes to smaller courier companies – their entire livelihood depends on it!

Getting out of town

Courier Services tend to be pretty hardcore about getting their customers’ packages from A to B, even if that means going out of town. Traditional services often have multiple cooks in the kitchen with hand offs, drop points and the like and just like you’d assume – when there’s too many cooks in the kitchen, food can get burned. Courier service drivers eliminate middle men and stop offs and run direct A to B hits out of town so that your package goes with the same guy who really knows what they’re doing directly to where they’re supposed to go. Especially if what you’re shipping is sensitive, this can be a huge weight off your shoulders. 

If you’re looking for a Tampa courier service, give us a call today and we’ll be happy to help you. Hopefully you found today’s tips helpful and we can help you with your next emergency delivery. Until then – good luck!