Common mistakes people make when using courier services

Just like any business – we know that folks don’t like to pay more than they have to. Today, we’re going to share with you some common, costly mistakes people make when using courier services and what you can do to avoid making the same mistakes in the future. Keeping these tips in mind can make your experience with a courier a whole lot more enjoyable and can save you money.

Let’s jump right in!


For folks who are new to our services, overestimating is a common mistake that’s made. If you require a package be delivered by 5, scheduling it for noon can spike your cost 30-40%. Make sure you’re choosing the service level that’s right for the job.

Poor contact information

You’d be shocked at the number of times we go to deliver packages and there aren’t crystal clear instructions. For example if we’re delivering a package to an office building – is it going to specific person directly or is it going to the front desk or mailroom? Is there a direct name and phone number so we can track down the recipient quickly?

Sometimes you can waste a lot of time and money by having us look for a needle in the proverbial corporate haystack. Be specific about your instructions. Especially when packages need to get somewhere quickly, it’s important we don’t waste time with details – so be clear and specific.

Share your secrets

In addition to sharing WHO the package is going to – you’ll also need to be specific with regards to HOW the package needs to be delivered. Do we need to go to the back of the building, through a side door or have a particular person sign? If there’s a trick to get the job done, then please share! It’ll help save you time, a lot of anxiety and some money, too!

Know when things are open and closed 

This applies less to rush deliveries and more towards people who are more or less – casually using our services. If we arrive at an address or place of business and it’s closed or not accepting packages – then we have to reroute our couriers or have them head back for re-delivery at some point. This can cause extra costs that could have been easily avoided by alerting us to any scheduled company closings.

Paying attention to these details can save you a lot of time and money – and will also help ensure a smooth, seamless delivery experience. To find out more about how courier services can benefit you, give us a call today!

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