Common myths about couriers

As eCommerce platforms become a growing staple of everyday businesses, many of those same businesses are outsourcing their shipping needs to courier companies. And just like any business-related decision, finding a reliable and qualified courier is a time consuming, sometimes arduous task.

And just like any industry, there are many common misconceptions about outsourcing delivery services; myths if you will. Today, we’re going to address a few of the myths in order to put your mind at ease and also help make your decision easier.

It’s more expensive

Saving money and trimming expenses is an ongoing, never ending battle for most small businesses and as such, using a courier will actually save you money, not cost you more. Usually, businesses rely on employees to do their deliveries for them. Depending on how busy they are, hours upon hours of work can add up – costing companies a pretty penny just to get things from point A to point B.

Using a courier simply streamlines the process and can save businesses a lot of money.

It slows down delivery time 

Delegating is another ongoing challenge for every business owner. Allowing others to do you work well and then do it the way you want it done isn’t easy. And hey – in some cases, micro-management might be the best way to go. Of course, these things all depend on your business and it’s specific needs.

That being said, it’s important to look at long-term savings and not just the sticker price of the initial delivery transaction. Couriers specialize in package delivery – and efficiency and being timely is what sets them apart. In the overwhelming number of cases, courier services will speed up your delivery, not slow it down.

It’s better for the brand that you handle it yourself

Long story, short – deliveries are an important part of any business, but delivering isn’t the time to be chatty with customers. There are thousands of other ways to show your customers that they matter than doesn’t require you or your team to make deliveries and engage them in that way and manner. The time is much better spent following up after a delivery has been made, making sure they are happy with their purchase, etc.

Drivers aren’t well trained

This is a huge myth. Couriers are trained extensively not only on how to properly handle packages and transporting them; but also with regards to thinks like HIPAA, and other regulatory procedures. Couriers are held to an extremely high standard and are certified professionals.

Hopefully, these tips will help make your decision a little bit easier. If you’re in the Tampa/St Petersburg area and are looking to outsource your delivery services, give us a call today and we’ll give you a free consultation. Good luck!

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