Common package delivery issues

Just like any business, you’re more than likely to experience some sort of issue when it comes to the delivery of your packages at some point in your life. While some of those companies with big, national names bring with them a sense of comfort and familiarity, not all of them always live up to the billing. 

Today, we’re going to talk about some of the most common issues we hear about from our customer when it comes to some of their experiences with larger providers, and some of the ways courier services like ours mitigate these risks. Let’s jump right in!

Delayed order

It’s always important to plan when you order something – particularly if the parcel is important. But sometimes, life can throw you a curveball. When the unexpected occurs and time sensitive delivery deadlines aren’t met, it can cause an awful lot of trouble for you or your business. 

Courier services depend on being on time and making sure things get exactly where they need to be. In many cases, there are courier companies that specialize in certain areas like say, high-value deliveries or medical delivery. Many times, you’ll find that same-day services are available as well, which means you can get what you need almost as soon as you need it.

Damaged orders

There’s nothing worse than anxiously waiting for a package to arrive only for it to show up damaged. Not only is this damaging, but it’s a huge waste of money – not only for you, but also the vendor who sent you the package. You won’t get what you want, they’ll have to refund you and everyone’s walking away unhappy. And let’s make no mistake about it – calling the company to explain the situation, provide proof of damage and then having to wait for a replacement is an experience no one enjoys going through. 

With courier services, our drivers are accountable for their packages being delivered responsibly. Not only are they extensively trained, but you’ll also have lots of control from afar, as you’ll be able to track and monitor the progress of your package -so you’ll know exactly where it is from point A to point B. 

Inaccurate tracking

We’re big believers that you should know where your package will be and when. When it comes to bigger companies, you’re usually dealing with a ‘loosely’ accurate delivery timetable; which could mean it’ll be there ‘around’ a certain time. To put it mildly, there are many instances where that’s not good enough. 

We mentioned it above, but with courier services, you’ll get to track your package in real time. Not just a checkbox of the latest sorting center it passed through; but actual, real-time, “your package is sitting at the light at the corner or Williams and Riverdale St” tracking. It’ll help you better plan when to be available to receive your delivery and even more important, it’ll give you the peace of mind knowing where your package is at all times – especially when that delivery is valuable. 

Here at Affordable Courier, we’re happy to help you with any of your delivery needs. To learn more about our services, give us a call today and we’ll be happy to provide you with a free consultation. Good luck!

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