Emerging trends in the courier industry
Like any industry, the courier industry has experienced a significant technological shift in the past 10 years or so. Technology has become the key to keeping pace in a world where speed means everything.
Today, we’re going to talk about some of the changes we’re seeing and some of the latest and greatest trends in our industry. This is important, because it’ll give you keen insight into what services you can take advantage of today and what’s going to be coming tomorrow.
Here are some trends that you should know about that will not only impact our industry – but could potentially have a significant impact on you. Let’s jump right in!
Same Day Courier Services
Most every courier service offers some sort of same-day courier delivery service. What used to be a luxury to most businesses, most retailers have become aware of the benefits that offering a seamless, unlimited shopping experience can bring to its customers. Couriers have adapted to this and in many ways – are teaming up with retailers to help meet the demand.
Yep, you read that right. Drone deliveries are something else and have become more or less the talk of the town of late. People’s fascination with drones from our industry’s perspective is mainly centered on delivering small items to multiple locations while avoiding traffic and workforce expenses. Not only that, but it provides a faster, more efficient way to get these small items from one place to another. While this hasn’t been fully instituted yet, it’s being worked on and you should expect to see it sooner rather than later.
One of the more interesting developments in our industry has been our ability to leverage business intelligence. What we mean by ‘business intelligence’ is how we’ve been able to use data and technology to enhance services. You can track your packages in real time, have them re-routed, track all of your shipping records online and even measure your shipping efficiency using basic, out of the box online portals that some courier services use. You’ve never been able to supervise your delivery in this way and manner and you’ve never had this kind of control.
All of these trends have transformed the courier business by making it a more flexible, customer-friendly service. IN the process, it’s saving it’s customers a lot of money and making it more ROI focused. If you’re interested in how courier services can make a difference in your business, give us a call today!