Five features of a courier service that will add value to your business
Especially in a pandemic economy, parcel delivery at both the commercial and personal level has become more and more common. With more reasonable fees and the convenience of getting something from one place to another in less time has led to an increased demand for delivery services.
Today, we’re going to explain how courier services bring advantages to your company, but before you agree to any deal with a service provider, you’ll need to make sure that they have the kinds of features and qualities that can help enhance your business. Here are some of the things you’ll want to look for when looking for a courier service. Let’s jump right in!
Excellent directional skills
Making sure your provider has exceptional routing skills is vital when making your decision. Poor routing can adversely impact delivery time and can hurt your reputation. So make sure that they have an extensive and thorough route planning system. Especially if you’re in the business of emergency deliverables and medical shipments where minutes can mean everything, you’ll need to make sure this is in place.
If there’s one seemingly mundane skill that actually sets great courier services apart from ok courier services – it’s how they keep their records. From contacts, to names and everything in-between, accuracy and speed begins and ends with proper records. A good courier company will use things like instant signature capture, package tracking in real time and even stock availability. This will help make sure that your customers can rest easy knowing that their goods will get to where they need to get to.
Time is what defines a courier service’s value. Every delivery they make needs to be meticulously and efficiently so nothing gets delayed. As your business grows, so too will the demand placed on your shipping capabilities. A good courier service will be able to address customer demand in a timely way. They’ll assign the right kind of vehicles for shipments. Driver allotments and training will also serve as an indicator as to whether that courier provider is the real deal or not.
The latest technology
Like we said above, there’s no courier service worth hiring if they don’t have the latest tracking technology. Nothing makes a buyer crazier then the inability to track the location and know the status of their delivery. Make sure that if you’re going to outsource your delivery services – that the company you choose is using the latest and greatest technology.
There is a lot of truth to getting what you pay for; but business is always about the pursuit of genuine value. The motive for outsourcing your shipping is to cut down on expenses on things like transportation, distribution and delivery. If hiring a vendor doesn’t help accomplish that, then what’s the point? Always make sure that your provider is willing to provide you with real, genuine value.
Hopefully, these tips will help make choosing a courier service for your business a little bit easier. If you’re in the market for a courier service in the Tampa area, give us a call today and we’ll be happy to provide you with a free consultation. Good luck!