How you can ensure a courier service is protecting your business
Do you need a faster and more efficient way to send your packages? If so you’ll definitely want to put a specialty courier service at the top of your list. But crossing that line for some can be a difficult one.
Courier services are, in many cases – something that’s new to business owners. They’re not always sure of what tools are at their disposal or more important – whether or not they can trust the service or not. And let’s be honest – trust is the foundation of any sound business relationship.
Today, we’re going to discuss a few of the things you should make sure are in place before you hire a courier service so that your business is protected as well as possible. Let’s jump right in!
When you’re dealing with courier companies you want to make sure they have all of the correct certifications and are compliant with state and federal guidelines with regards to certain policies. If you’re talking with a medical courier, make sure they’re compliant with HIPAA and that their employees are trained/certified. OSHA also has several standards in place to protect employees as well. When time and precision means a lot – you had better make sure the people who are transporting your delivery from A to B are being taken care of.
Are THEY protected?
You can get a good idea of how serious a business is about taking care of you if they take care of themselves first. Do they have the various policies they need like general liability auto/non-owned auto and cargo policies? Are they bonded? Do they do random driver audits to make sure drivers are remaining in-line and following the rules when it comes to security and compliance? What are their standards for recruiting and staffing/ If they’re not protecting their business- they won’t protect yours!
Is their service accessible and easy to use?
A good courier service should be as customer-facing as possible and their technology and ease of use should reflect that. Easy ways to make delivery orders, ways to easily schedule drop offs and pickups, transparency and the ability to track deliveries and all of it. The more transparency and ease of use you have- the better!
What’s your gut say?
Look, at the end of the day, we’re all business owners and for some – no matter what proof there might be on the table, you still might have a bad feeling. And if that’s the case – then it’s going to be hard to overcome that. So don’t. Walk away. Find someone else. Don’t set you or your business up for a relationship where communication and chemistry could lead to break downs.
Hopefully you found today’s blog helpful. If you are in the market for a Tampa courier service, give us a call today and we’ll be happy to provide you with a free consultation. Until then – good luck!