Looking to start a delivery service? Here are the key question to ask

Maybe you’ve decided to start up a new business. Perhaps you’re an established business owner looking to do a better job of delivering your service. Whoever you are – you’re probably reading this today because you’re trying to figure out how you’ll deliver your products and services to your customers.

While many businesses rely on courier services to do so – other businesses don’t have the budget to do so and instead try to set things up from within. Others – who outsource to courier services – are looking to streamline things. Today, we’re going to talk about the four most important questions you need to ask yourself about your delivery services. Let’s jump right in. 

What will set your delivery service apart?

Customers are more demanding than ever and the competition to keep them happy is intense. When choosing a delivery service – how will it beat out more common options like say – FedEx or DHL? These popular names control a ton of market share – but as you’ll see in a little bit, there are other ways to provide an outstanding experience for your customers. But again – always ask yourself – will your delivery service set itself apart, how can it set itself apart and are you capable of putting something together that can set itself apart. 

What’s the structure look like?

The one thing about any delivery service is that there’s always multiple moving parts and pieces. Quite literally. From hiring/training drivers, to inventory management, maintaining/managing vehicles, acquiring new business – all of it. What will your structure look like? How will you grow it and manage it? Is it too much for you to handle and will you need to bring in a courier service to help? Again – all crucial questions you’ll have to ask. 

Can you turn a profit?

Few people get into a business for ‘fun.’ We’re here to make money and put food on the table. Offering a delivery service can come with a lot of overhead. While eventually an in-house delivery service can turn a substantial profit – you need to be able to execute and as such – there is some risk involved on your part. Keeping costs low to maximize profits will be essential. After all – the whole point of this is to make money.

Can you scale it?

Sometimes we get into things as business owners with good intentions and they can quickly turn into Frankenstein services that are difficult to manage. Sometimes those problems are bad – sometimes they’re fantastic problems to have (hyper growth). With particular points to the later, you’ll need to be able to scale your business and grow with it. Are you prepared to do that? Do you have the manpower to be able to execute and grow your business over time? It won’t just require more and better manpower – it’ll also include a technological investment on your part, too. How prepared are you to tackle these issues when they arise?

As you can see, there’s a lot to unpack (literally) when it comes to figuring out how to establish a delivery service. If you feel it’s time to outsource, then give us a call today! Our Tampa courier service will be happy to help bring your business to the next level. Until then -good luck!