Making sure a courier service can protect your business
If you’re looking for a faster, more efficient way to send and receive packages and deliveries, then you might want to consider a courier service. While many provide a fantastic service, they are not all created equal.
Some services specialize in a few specific areas while others are much more general in terms of the scope of services that they offer. However, when you’re in an industry where the margins for error are significantly less and represent a risk, you’re going to want to make sure that your courier service will be able to adequately protect both your business and your delivery.
Here are some of the things you should be thinking about, if you’re the owner of a business who fits the above profile. Let’s jump right in!
Is the service HIPAA compliant
If you’re in the medical field, you’re going to want to make sure that any courier service you work with is HIPAA compliant. That their logistics and management are certified – and that their delivery drivers are certified. When the seconds matter and confidentiality can potentially be a serious health risk – you’ll want to make sure the courier service has the proper certifications.
How serious are they about protecting your business?
What a courier service pays attention to is what a prospective customer should keep an eye on. Are they adequately insured? Do they own general liability? Auto and non-owned auto and cargo policies? Are they bonded with anyone? Are they up to compliance standards within their industry? How do they screen their employees?
These are all important things to consider and questions you should ask. The more a company is protected, the more you’ll be protected.
How well do they leverage technology?
The world is moving a mile a minute these days – and as such – keeping pace has become a real challenge. However, it’s also critical to a company’s success. The more tools they have at their disposal – the more money and time they’ll be able to save for their customers; the more transparency and control you’ll have over the delivery process. The more insight you have into the delivery process, the better your business will be protected in the event the worst occurs.
Hopefully you found today’s blog helpful. A big part of the reason we employ courier services to begin with – is so that we can improve our bottom line and keep pace. However, we need to do so responsibly and make sure that we’re doing as much as we possibly can to mitigate risk. If you’re looking to expand your delivery services, give us a call today and we’ll be happy to provide you with a free consultation. Until then, good luck!